What is the single most important part of the car buying process? Would you believe that whether you are buying a new car or a used car that the same factor stands out as being consistently the most important? The single greatest factor in the car buying process is being able to find a great car dealership. If you pick a bad car dealership, you can have a variety of problems. Knowing how to avoid negative experiences at car dealerships can make all the difference in the world.
For most people the purchase of a car is the second largest purchase they make, with a house being the biggest purchase. This means that finding a great car dealer is nothing short of essential.
1) The dealership has a good standing in the community
Many unscrupulous car dealerships go out of business quickly. You can check and see if the dealership in question has been in the community for more than just a few years.
2) The dealership has a reputation for honesty and reliability
You can check Better Business Bureau reviews and read dealer reviews online. Visit the Better Business Bureau website here: http://www.bbb.org/canada/. Another valuable resource is Google Places http://maps.google.ca/maps.
3) Customers are treated with respect
Feel free to ask your family, friends and associates about where they have had good experiences. If a dealership did not treat them well, you will quickly hear about it and know to look elsewhere!
4) The facilities look professional
The way the facilities look can tell you a great deal about the dealership. Do the salespeople look neat and are they dressed well? Are the floors clean? Do the cars appear to be in good shape?
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These days it is easier than ever to find out information on any car dealership. At this very moment, you are using the Internet to explore your car buying options, and, as a result, you are quite likely an Internet savvy consumer. Thanks to the web, it is possible to discover a great deal about a given car dealership. Don't forget about checking the BBB as well.
If you walk into a car dealership and you do not receive prompt and direct answers to your questions, then there could be a problem. Again, buying a car is a serious responsibility, and that means you need information. If you discover that a car dealership isn't willing to give you that information or that the details you are being given are inaccurate, then you need to move on.
Just as the free flow of information is a mark of a great car dealership, the same can be stated for respect and patience. The staff at a professional car dealership will show you a high level of respect and have patience in dealing with you, your questions and your concerns. The car buying process can be a very complicated one, and the staff at a reputable car dealership understands this fact. They also understand how to build a reputation for excellence. If they give you the information you need and are patient and respectful with you, ultimately, you will recommend this dealership to your friends and relatives. This is how strong businesses are built.